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FAQ

The Help Center

  • What does a home inspection cover?

    • A home inspection typically covers the condition of the home's heating and cooling systems, plumbing and electrical systems, roof, attic, walls, ceilings, floors, windows, doors, foundation, basement, and structural components.

  • How long does a home inspection take?

    • The duration of a home inspection varies depending on the size and condition of the property, but it usually takes between two to four hours to complete.

  • Do I need to be present during the home inspection?

    • While it's not mandatory, it's highly recommended that you attend the inspection. Being present allows you to ask questions, gain a better understanding of the home's condition, and discuss any concerns directly with the inspector.

  • Are there any specific issues I should be especially concerned about?

    • Common concerns include the integrity of the roof, the condition of the HVAC system, any signs of water damage or mold, electrical safety hazards, and structural integrity.

  • What if the inspection reveals problems?

    • If significant issues are uncovered during the inspection, you may negotiate repairs, credits, or a price reduction with the seller, depending on the terms of your purchase agreement.

  • Can a home inspection uncover all potential problems?

    • While a home inspection is thorough, it's not exhaustive. Some issues, such as hidden structural problems or latent defects, may not be readily apparent during a visual inspection.

  • Do I need additional specialized inspections?

    • Depending on the property's location and specific concerns, you may need additional inspections for radon, mold, lead paint, pest infestations, or other environmental hazards.

  • How soon will I receive the inspection report?

    • Most home inspectors provide the inspection report within 24 to 48 hours after completing the inspection. The report typically includes a detailed summary of findings, along with photographs and recommendations.

  • Is the home inspection report confidential?

    • The inspection report is typically confidential and intended for the client's use only. However, you may choose to share relevant information with your real estate agent to facilitate negotiations or repairs.

  • What if I have questions after receiving the inspection report?

    • Your home inspector should be available to address any questions or concerns you have after receiving the inspection report. Don't hesitate to reach out for clarification or further explanation.

Satisfaction Guarantee

1. Money-Back Guarantee

   Description: If the client is not satisfied with the inspection service, they can request a full refund.

2. Timeliness Guarantee

  Promise to deliver the inspection report within 24-48 hours. If the report is late, the client gets a discount or partial refund.

3. Free Follow-Up Support
  Offer free follow-up consultations or support for a certain period after the inspection (e.g., 30 days) to address any questions or concerns the client might have.

4. Report Accuracy Guarantee
  Description: Guarantee that the inspection report will be accurate and detailed. If any major issue is missed, the inspector will cover repair costs up to a certain amount.

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